Welcome to Pime-Hive (pime-hive.com)! We are committed to providing Australian users with a convenient and secure payment experience to ensure that your shopping process is smooth and worry-free.
1. Supported payment methods
We provide a variety of safe and convenient payment methods. You can choose the payment method that suits you at checkout, including:
Credit/Debit Card (Visa, MasterCard, American Express)
PayPal (supports credit card, debit card and PayPal balance payment)
Apple Pay/Google Pay (for devices that support this function)
Afterpay (pay in installments if applicable)
All payments are encrypted to ensure the safety of your personal information and funds.
2. Currency and Taxes
The order total is calculated in Australian Dollars (AUD).
All applicable taxes will be displayed on the checkout page and the relevant amount will not change after the order is submitted.
Import duties and other additional fees (if applicable) are the responsibility of the buyer. Please confirm local policies before placing an order.
3. Payment process
Select the required items on Pime-Hive and add them to the shopping cart.
Go to the checkout page and fill in the delivery information.
Select the payment method and complete the payment.
After the payment is successful, you will receive an order confirmation email and receive logistics tracking information when the order is shipped.
4. Payment Security
We use SSL encryption technology to ensure the security of your payment information and pass the **PCI DSS (Payment Card Industry Data Security Standard)** certification to protect your personal privacy.
5. Refunds and Disputes
If you need a refund due to order cancellation or return, the money will be returned to the original route within 3-7 working days.
If you encounter payment failure or repeated deductions, please contact customer service in time and we will solve it for you as soon as possible.
If there is a dispute over the transaction, you can initiate a payment complaint through PayPal, bank or credit card company, and we will actively cooperate to handle it.
6. Contact Information
📧 Customer Service Email: service@pime-hive.com
📞 Customer Service Phone: 15560195656
📍 Company Address: Songyin Economic Community, No. 22, Lane 121, Songyin Yucai Road, Tinglin Town, Jinshan District, Shanghai
If you have any payment-related questions, please feel free to contact us, our customer service team will answer you within 24 hours.
Thank you for choosing Pime-Hive, and wish you a happy shopping! 🚗✨