Welcome to Pime-Hive (pime-hive.com)! We are a professional e-commerce platform focusing on car wash supplies, providing high-quality car wash tools, cleaning agents and related accessories to users around the world.

1. Who are we?

Pime-Hive is operated by Shanghai Felixi E-commerce Co., Ltd. and is committed to providing car owners with efficient, convenient and environmentally friendly car wash solutions. All our products are strictly screened to ensure reliable quality and help users easily achieve car maintenance.

Company name: Shanghai Felixi E-commerce Co., Ltd.

Registered address: Songyin Economic Community, No. 22, Lane 121, Songyin Yucai Road, Tinglin Town, Jinshan District, Shanghai

Return address: Songyin Economic Community, No. 22, Lane 121, Songyin Yucai Road, Tinglin Town, Jinshan District, Shanghai

Legal representative: Gu Jinlong

2. Our mission

Our goal is to enable every car owner to enjoy a professional car wash experience at home, without expensive car wash services, and make their car look brand new. We promise:

✅ Select high-quality products - from car wash tools to cleaning supplies, each product has been rigorously tested.

✅ Global delivery service - fast and efficient logistics to ensure that your order is delivered on time.

✅ Excellent customer support - professional customer service team, ready to answer your questions and ensure your shopping experience.

3. Our business

🔹 Rich product variety: covering foam spray pots, car wash sponges, high-pressure washers, car wax, car cleaning supplies, etc.

🔹 Suitable for a variety of models: whether you are an SUV, sedan, pickup or motorcycle user, you can find the right car wash product.

🔹 Environmental protection concept: We focus on sustainable development, provide efficient cleaning while reducing the impact on the environment.

4. Our commitment

📌 30-day free return and exchange: If there is any quality problem within 30 days after purchase, you can apply for a free replacement.

📌 Secure payment: Support multiple payment methods to ensure the security of your transaction.

📌 Fast logistics: covering major cities in Australia, orders are delivered quickly.

5. How to contact us?

If you have any questions or need help, please feel free to contact us!

📧 Customer service email: service@pime-hive.com

📞 Customer service phone: 15560195656

📍 Company address: Songyin Economic Community, No. 22, Lane 121, Songyin Yucai Road, Tinglin Town, Jinshan District, Shanghai

We look forward to providing you with the best products and services, thank you for choosing Pime-Hive! 🚗✨